Terms of Service
Last updated: 12-11-2025

These Terms of Service (“Terms”) govern your use of the website located at sentinelcybergroup.com and any related pages, forms, or content (collectively, the “Site”), operated by Sentinel Cyber Group (“Sentinel Cyber Group,” “we,” “us,” or “our”).

By accessing or using the Site, submitting a contact form, or engaging our services, you agree to these Terms. If you do not agree, do not use the Site or our services.

1. Who We Are

Sentinel Cyber Group is a veteran-owned cybersecurity company based in Los Angeles, California, providing services such as security assessments, ongoing monitoring and protection, vulnerability analysis, and security hardening for small and medium-sized businesses.

These Terms apply to:

  • Visitors of our website

  • Prospective clients

  • Existing clients using our online forms or resources

2. Our Services

We provide professional cybersecurity services, which may include, but are not limited to:

  • Security Assessments

  • Ongoing Monitoring & Protection

  • Vulnerability Analysis

  • Security Hardening and related advisory services

All services are described in proposals, statements of work, or engagement letters that we may issue separately. Those documents, once signed or accepted, work together with these Terms.

We currently do not process payments directly through the Site. Pricing and payment terms are handled offline (e.g., via invoice, contract, or separate agreement).

3. No Guarantee of Results

Cybersecurity is about reducing risk, not eliminating it.

While we use professional, industry-informed methods, you understand and agree that:

  • No system can be guaranteed 100% secure.

  • No service can guarantee that you will never suffer a breach, incident, or data loss.

  • Our findings, recommendations, and reports are based on the information and environment available to us at the time of the engagement.

You are responsible for deciding how to implement our recommendations and for maintaining your own backups, business continuity plans, and incident response procedures.

4. Your Responsibilities

To work effectively with you, you agree to:

  1. Provide accurate information
    You will provide complete and accurate information about your systems, network, and environment so we can properly assess your risk.

  2. Obtain necessary permissions
    You confirm you have the legal right and authority to allow us to test, scan, or monitor your systems.

  3. Follow applicable laws
    You are responsible for ensuring your use of our services and your systems complies with all applicable laws, regulations, and internal policies.

  4. Implement recommendations
    Our reports contain recommendations. It is your responsibility to decide which to implement, when, and how.

  5. Maintain backups
    You are solely responsible for maintaining current and tested backups of your data and systems.

5. Confidentiality & Data Security

We treat your information with care.

  • We will not knowingly disclose your confidential information to third parties except:

    • as required to deliver the services (e.g., contracted providers under confidentiality obligations),

    • if required by law, or

    • with your prior consent.

  • We use reasonable administrative, technical, and physical safeguards intended to protect information we handle.

  • However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

For more information on how we collect, use, and protect personal data, please see our Privacy Policy.

6. Third-Party Tools and Services

In the course of delivering services or operating the Site, we may use third-party tools, platforms, or software (for example, analytics, scanners, ticketing systems, or communications tools).

  • We do not control third-party services and are not responsible for their content, security practices, or availability.

  • Your use of any third-party tools may be governed by that provider’s own terms and privacy policies.

7. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, icons, images, and layout, is owned by or licensed to Sentinel Cyber Group and is protected by copyright, trademark, and other intellectual property laws.

You agree that you will not:

  • Copy, reproduce, or distribute Site content without prior written permission.

  • Remove or alter any copyright, trademark, or proprietary notices on our materials.

Reports, documentation, and deliverables created specifically for you during an engagement may be used by you internally for your business needs, subject to any additional terms in your contract.

8. Prohibited Uses of the Site

You agree not to use the Site:

  • For any unlawful purpose

  • To attempt to gain unauthorized access to our systems or other users’ data

  • To introduce malware, viruses, or other harmful code

  • To attempt to reverse engineer or interfere with the operation of the Site

We reserve the right to suspend or block access to the Site for any user engaging in prohibited behavior.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Sentinel Cyber Group and its owners, employees, contractors, and affiliates will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, lost revenue, loss of data, or business interruption, arising out of or relating to your use of the Site or our services.

  • Our total aggregate liability for any claims arising out of or related to the Site or services will be limited to the amount you actually paid us for the specific service giving rise to the claim, if any, in the twelve (12) months preceding the event.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. In that case, our liability will be limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Sentinel Cyber Group and its owners, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of the Site or our services

  • Your violation of these Terms

  • Your violation of any applicable law, regulation, or third-party rights

11. Termination

We may suspend or terminate your access to the Site or decline to enter into or continue an engagement if:

  • You violate these Terms

  • You misuse the Site or our services

  • Continuing the relationship would be unlawful or present unacceptable risk

Any provisions of these Terms that by their nature should survive termination (such as intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will remain in effect.

12. Changes to the Site and Services

We may update, modify, or discontinue any part of the Site or our services at any time, with or without notice, provided that existing client engagements will be handled in accordance with their separate agreements and applicable law.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page.

By continuing to use the Site or our services after changes are posted, you accept the updated Terms. If you do not agree with the changes, you should stop using the Site and not engage our services.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law rules.

Any disputes arising out of or relating to these Terms, the Site, or our services will be subject to the exclusive jurisdiction of the state or federal courts located in Los Angeles County, California, and you consent to that jurisdiction.

15. Contact Us

If you have any questions about these Terms, you can contact us at:

Sentinel Cyber Group
Los Angeles, CA, USA
Email: info@SentinelCyberGroup.com